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Terms & Conditions

Nutrition coaching services terms and conditions including assumption of risk, release of liability, payment, refunds and scheduling details

 

I hereby acknowledge and agree:

 

Assumption of risk and release of liability:

  1. The purpose of nutrition coaching is to improve the overall health, vitality and well-being of the body through nutritional education and the use of natural foods and non-medicinal nutritional supplements. The nutrition coach and natural chef, Harriet Maule-ffinch, does not diagnose diseases, disorders or conditions.

  2. The nutrition coach and natural chef, Harriet Maule-ffinch, is not a licensed Dietitian, Naturopathic Doctor or Medical Physician.

  3. As part of the nutrition coaching services, I may be asked to provide information concerning my physical habits, medical history, moods, energy levels, likes and dislikes, lifestyle and diet. This information is collected to enable the nutrition coach and natural chef to: (i) assess my knowledge of nutrition, (ii) education me about the benefits of sound nutritional practices and (iii) recommend dietary changes to improve my general health, vitality and overall well-being. The nutrition coach and natural chef Harriet Maule-ffinch will hold this information in confidence and will not release or disclose this information to any other person, without my prior consent, except as required by applicable law.

  4. I understand that notes will be taken as a record of our work together. These notes document the topics that we talk about, and other considerations that may be helpful to our work. Records will be stored in a secure location (refer to Privacy Policy for more details). Medical records, personal information and history divulged in session will be kept strictly confidential unless I provide consent to sharing my medical and nutritional information by way of a signed release, or if it is required by applicable law.

  5. If the nutrition coach and natural chef, Harriet Maule-ffinch, suspects the existence of disease, disorder or condition, I will be informed of this suspicion. However, I acknowledge this is not a diagnosis or conclusion about the state of my health and that I am directed to promptly consult a licensed Doctor or Naturopath about any suspected problems.

  6. Should I request the nutrition coach and natural chef, Harriet Maule-ffinch, to recommend dietary changes and/or nutritional supplements to enhance my body’s natural ability to resist and/or overcome a known disease, disorder or condition, it is my responsibility to disclose the nature of the disease, disorder or condition and all other relevant details to the nutrition coach and natural chef, Harriet Maule-ffinch. If I have not previously consulted a licensed Doctor or Naturopath about this disease, disorder or condition, I acknowledge that I am directed to promptly do so. I am not to alter or discontinue treatments prescribed by a licensed Naturopath, Doctor or other licensed health professional without consulting the individual who prescribed the treatment.

  7. In providing nutrition coaching services to me, the nutrition coach and natural chef, Harriet Maule-ffinch, is relying upon the truth, accuracy and completeness of all information I have provided to her. Any recommendations I follow for changes in diet, including the use of nutritional supplements, are entirely my responsibility.

  8. Harriet Maule-ffinch is in no way liable for my health or safety.

  9. In consideration of my participation in the nutrition coaching services, I hereby accept all risk to my health, including injury or death that may result from such participation and I hereby release the nutrition coach and natural chef Harriet Maule-ffinch, on my behalf and on behalf of my personal representatives, estate, heirs, next of kin, and assigns from any and all costs, claims, causes of action and damages arising from any and all illness or injury to my person, including my death, that may result from or occur as a result of my participation in the nutrition coaching services, whether caused by negligence or otherwise.

  10. I understand that any therapies I undertake at Beanpod Nutrition Ltd are undertaken of my own free will. I accept that the ultimate responsibility for my health care is my own and that Beanpod Nutrition Ltd is here to support me in this. I understand that my practitioner reserves the right to determine which cases fall outside their scope of practice, in which event an appropriate referral will be recommended. I hereby agree to assume full responsibility for any manner of loss, injury, claim or damage whatsoever, known or unknown, incurred as a result of same and I, my heirs, executors, administrators or assigns for any loss, injury, claim or damage sustained as a result of my attendance and/or participation. 

 

Payment:

  1. Full payment is due 24 hours before the first consultation as per the invoicing details provided by Harriet Maule-ffinch to me. This can be made by any card (Debit or Credit) or BACS transfer.

  2. If paying in monthly instalments, full payment for each instalment is required 24 hours before the first consultation in the following instalment. Payment can be made as per the invoicing details provided by Harriet Maule-ffinch to me. This can be made by any card (Debit or Credit) or BACS transfer.

 

Scheduling, cancellations and rescheduling: 

  1. Once payment has been made, it is advisable to book the first batch of programme appointments in advance. A schedule of dates will be agreed with Harriet Maule-ffinch prior to my first consultation. 

  2. To achieve maximum benefit, all programmes are designed to be completed within a 12-week period. If this is not possible (special circumstances may apply), the programme may be extended to a maximum of 16 weeks.

  3. Any outstanding sessions not taken beyond the 16-week period may be forfeited.

  4. I will arrive for my consultation or be available for my call at the agreed start time. If I am late, the duration of the service may be reduced.

  5. Harriet Maule-ffinch reserves the right to reschedule any consultation upon 24 hours notice.

  6. A minimum of 24 hours is necessary to reschedule an appointment. I will email Harriet Maule-ffinch at harri@beanpodnutrition.co.uk or call Harriet Maule-ffinch on 07419 212898 to reschedule. 

  7. A minimum of 24 hours is necessary to cancel an appointment. Notice of less than 24 hours may result in my appointment being forfeited.

 

Termination of programme and refunds:

  1. Harriet Maule-ffinch reserves the right to decline to provide the nutrition coaching services to you for any reason and if this is the case, Harriet Maule-ffinch will refund any amounts pre-paid by you for nutrition coaching services not received.

  2. I may permanently cancel any pre-paid nutrition coaching services and obtain a full refund upon 48 hours notice. Thereafter fees will be payable for any preparatory work undertaken by Harriet Maule-ffinch and charged at her discretion. If I have commenced a programme and wish to cancel prior to the end of all scheduled services offered within the programme I shall be obligated to pay all fees accrued prior to the effectiveness of my cancellation. Harriet Maule-ffinch reserves the right to include fees for all preparatory work and research undertaken in addition to the scheduled contact dates for consultations and calls.

  

I have read the above release and waiver of liability, and fully understand its contents and voluntarily agree to the terms and conditions stated.

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